at99 Privacy Policy — Your Personal Data Is Safe With Us

At99 collects the following types of information to provide its services. There is a clear and specific reason behind each piece of data we collect.

Directly Provided Information:

• Your full name, date of birth, and contact number provided at registration.
• Email address (if applicable) and preferred language.
• Payment method details — such as your bKash, Nagad, or Rocket number.
• A copy of your national ID or passport is required for KYC verification.

Automatically Collected Information:

• IP address, device type, and operating system.
• Browser information and session duration.
• Navigation patterns and page visit data on the at99 platform.
• General information related to login time and location.

At99 uses your data solely to improve our services and enhance your experience. The main use cases are outlined below:

At99 does not sell your personal data. However, limited information may be shared in certain specific circumstances:

• Payment Processor: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• Regulatory Authority: Information may be disclosed in compliance with legal obligations or government orders.
• Technology Partners: Minimal data is shared with trusted service providers to operate the platform. They are equally bound by the same privacy standards.
• Fraud Prevention: Suspicious activity may be reported to the relevant authorities.

Outside of the circumstances listed above, at99 does not share your data with any third party.

At99 uses cookies on its website to make your browsing experience smoother and more convenient. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required for login sessions and core platform functionality. Disabling these cookies will prevent at99 from working properly.
• Performance Cookies: Helps us understand which parts of at99 are used most, so we can keep improving our services.
• Functional Cookies: Remembers your language preference and other settings.
• Analytics Cookies: User behavior is analyzed to improve the effectiveness of at99's content and services.

At99 does not retain your data longer than necessary. How long we keep it depends on the type of data and applicable legal requirements:

• Account Information: For the duration of account activity and a minimum of 5 years after closure (as required by law).
• Transaction Details: Up to 7 years, in accordance with financial regulatory requirements.
• KYC Documents: Retained in accordance with regulatory authority guidelines.
• Cookies & Session Data: At the end of a session or up to 30 days, whichever comes first.
• Log Files: Up to 90 days for security review purposes.

Once the designated retention period expires, data is securely deleted or anonymized.

Every registered member of at99 has certain fundamental rights over their personal data. To exercise these rights, please contact the at99 support team.

• Right of Access: You have the right to know what information at99 holds about you.
• Right to Rectification: You can request a correction if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that the processing of your data be restricted under certain circumstances.
• Right to Portability: The right to receive your data in a structured, portable format.
• Right to Object: You may object to your data being used for marketing purposes.

At99 employs industry-leading technology to protect your data. The key components of our security infrastructure are:

• 256-Bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Regular Security Audits: An external expert team regularly conducts security audits of at99.
• Firewall & DDoS Protection: Server-level attack prevention system.
• Staff Training: All at99 staff are trained in data protection.
• Data Backup: Your data is stored in secure backups.

In the event of a data breach, at99 will notify affected members within 72 hours and take all necessary remedial action.

At99 may update this Privacy Policy when necessary. In the event of any changes:

• A notice will be sent to your account for any significant changes.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of at99 after an update constitutes acceptance of the revised policy.